Artifik experienced a minor incident on February 27, 2024 affecting Procurement, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 27, 2024, 04:28 PM UTC
We are currently investigating this issue.
- investigating Feb 27, 2024, 04:36 PM UTC
We are observing that autoscaling is not working as intended, as the DB cluster is not finding a "safe time" with no queries to do the allocation of additional resources. We are increasing the minimum capacity and applying. This will give around a minute of the service being unavailable. If you experience this, refresh and/or try to log out and in again. We apologize for the inconvenience.
- investigating Feb 27, 2024, 04:49 PM UTC
We have applied the change in our database cluster configuration and the performance is back to normal. We will continue to monitor and look for any slow-running database queries and overall resource usage.
- resolved Feb 27, 2024, 04:50 PM UTC
This incident has been resolved.