Artifik experienced a major incident on August 19, 2025 affecting Procurement, lasting 2h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Procurement
Update timeline
- identified Aug 19, 2025, 08:59 AM UTC
We are experiencing issues with our SMS service, affecting the sending of one time login codes. We are investigating the issue and will update status page when we have more information.
- identified Aug 19, 2025, 09:13 AM UTC
When you have entered your phone number and no code is received on your phone, you can use the option to send the code to your email instead.
- identified Aug 19, 2025, 11:24 AM UTC
Issue is resolved
- resolved Aug 19, 2025, 11:25 AM UTC
This incident has been resolved.