Artifik incident

Award Criteria section is not visible on Procurement details page

Minor Resolved View vendor source →

Artifik experienced a minor incident on November 28, 2025 affecting Procurement, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2025, 10:23 AM UTC
Resolved
Nov 28, 2025, 02:52 PM UTC
Duration
4h 29m
Detected by Pingoru
Nov 28, 2025, 10:23 AM UTC

Affected components

Procurement

Update timeline

  1. investigating Nov 28, 2025, 10:23 AM UTC

    We have identified an issue where the award criteria section is not visible on the Procurement details page of a published procurement. The award criteria are visible for suppliers after they create a draft bid. We are investigating the issue and will publish an update within 2 hours.

  2. identified Nov 28, 2025, 10:26 AM UTC

    The root cause has been identified, and we are working on implementing a fix.

  3. resolved Nov 28, 2025, 02:52 PM UTC

    The issue has been resolved.