Artifik experienced a minor incident on March 3, 2026 affecting Procurement and Contracts and 1 more component, lasting 6h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 03, 2026, 08:59 AM UTC
We are currently experiencing delays in the system, and some users may see error messages. The issue affects both suppliers and contracting authorities. We are investigating the issue and working to resolve it as quickly as possible.
- monitoring Mar 03, 2026, 10:37 AM UTC
We have implemented mitigations to improve system performance. End users should no longer experience delays or error messages. We will continue to monitor the situation closely.
- investigating Mar 03, 2026, 11:01 AM UTC
We are still experiencing delays in the system. We are investigating the situation with high priority and will update this page as soon as we have more information.
- identified Mar 03, 2026, 01:55 PM UTC
Additional mitigations have been implemented, and end users should no longer experience delays. We have also identified the cause of the issue and are working on implementing a permanent fix. We estimate that this will be finalized later today. We will post a new update as soon as we have more information.
- resolved Mar 03, 2026, 03:14 PM UTC
A hotfix has been deployed to the production environment and the service is back to normal operation. We will continue monitoring closely.