Artifik incident

Mobile signing is temporarily unavailable for non-Norwegian users

Major Resolved View vendor source →

Artifik experienced a major incident on March 6, 2026 affecting Supplier bids and submissions and Digital signing, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2026, 07:04 AM UTC
Resolved
Mar 06, 2026, 10:28 AM UTC
Duration
3h 23m
Detected by Pingoru
Mar 06, 2026, 07:04 AM UTC

Affected components

Supplier bids and submissionsDigital signing

Update timeline

  1. identified Mar 06, 2026, 07:04 AM UTC

    Due to an issue in Signicat’s signing solution, it is currently not possible to use mobile signing for bids or contracts. If you are unable to use Norwegian BankID, please contact support. We are in contact with Signicat to resolve the issue.

  2. identified Mar 06, 2026, 09:02 AM UTC

    The issues are restricted to users in certain regions. Users with Norwegian numbers are not affected. We are working together with Signicat to solve the issue.

  3. resolved Mar 06, 2026, 10:28 AM UTC

    The incident has been resolved.