Artie Technologies Outage History

Type: Incident Duration: 20 minutes Affected Components: AWS US-East-1 Data Plane Sep 30, 00:56:00 GMT+0 - Identified - Some customers received data processing alerts for running pipelines in us-east-1 -- we've identified the issue and are actively monitoring pipelines to restore availability. Sep 30, 01:16:00 GMT+0 - Resolved - The incident has been resolved and streaming is operational -- we will follow up with an incident breakdown shortly.

Type: Maintenance Duration: 2 hours Affected Components: Artie Dashboard Jul 22, 22:56:39 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Jul 27, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 28, 01:00:00 GMT+0 - Completed - Maintenance has completed successfully

Type: Maintenance Duration: 1 hour Affected Components: AWS US-East-1 Data Plane Jun 26, 19:38:47 GMT+0 - Identified - This upgrade only involves pipelines with Iceberg destinations. No impact is expected. Jun 29, 22:00:00 GMT+0 - Completed - Maintenance has completed successfully. Jun 29, 21:00:01 GMT+0 - Identified - Maintenance is now in progress

Type: Maintenance Duration: 30 minutes Affected Components: Artie Dashboard Jun 22, 18:19:51 GMT+0 - Identified - Jun 25, 00:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 25, 00:30:00 GMT+0 - Completed - Maintenance has completed successfully

Type: Maintenance Duration: 10 hours Affected Components: Artie Dashboard May 19, 01:14:00 GMT+0 - Completed - Database upgrade is complete. May 19, 01:04:00 GMT+0 - Identified - We are running scheduled maintenance to upgrade our database.

Type: Incident Duration: 1 hour Affected Components: Artie Dashboard Apr 7, 18:00:00 GMT+0 - Investigating - We are currently investigating this incident. Apr 7, 19:00:27 GMT+0 - Resolved - This incident has been resolved. We will prepare a post-mortem for this incident shortly.

Type: Maintenance Duration: 1 hour Affected Components: Artie Dashboard Mar 25, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 26, 00:00:00 GMT+0 - Completed - Maintenance has completed successfully Mar 25, 23:00:00 GMT+0 - Identified - We are planning to do some maintenance upgrades to our Artie dashboard. Our dashboard and dashboard API will be temporarily degraded during this period.

Type: Incident Duration: 51 minutes Affected Components: Artie Dashboard Feb 20, 02:10:00 GMT+0 - Resolved - Root cause: our NGINX controller became unresponsive, which caused the Dashboard API to be unavailable. As a result, customers were unable to log into the UI or make pipeline changes. Service has now been fully restored and systems are operating normally. We’ll continue to monitor closely to ensure stability. Please reach out to our team if you experience any lingering issues. Feb 20, 01:22:00 GMT+0 - Investigating - We are currently investigating this incident.