Array incident

Investigating Subscription Manager System Issue

Notice Ongoing View vendor source →

Array is currently experiencing a notice incident affecting Subscription Manager, which began 5h ago. The vendor's full update timeline is below.

Started
May 08, 2026, 09:49 PM UTC
Resolved
Ongoing
Duration
● 4h 53m
Detected by Pingoru
May 08, 2026, 09:49 PM UTC

Affected components

Subscription Manager

Update timeline

  1. investigating May 08, 2026, 09:49 PM UTC

    We have been notified of a potential issue affecting the subscription manager transaction service and are investigating.

  2. investigating May 08, 2026, 10:37 PM UTC

    We are continuing to investigate this issue.

  3. identified May 08, 2026, 11:22 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified May 09, 2026, 12:14 AM UTC

    We are continuing to work on a fix for this issue.

  5. identified May 09, 2026, 12:58 AM UTC

    We are continuing to work on a fix for this issue.

  6. identified May 09, 2026, 02:27 AM UTC

    Work is ongoing to implement a fix.