Array incident

Investigating Student Loan Aid System Issue

Minor Resolved View vendor source →

Array experienced a minor incident on May 6, 2026 affecting Student Loan Aid, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 07:49 PM UTC
Resolved
May 06, 2026, 08:22 PM UTC
Duration
32m
Detected by Pingoru
May 06, 2026, 07:49 PM UTC

Affected components

Student Loan Aid

Update timeline

  1. investigating May 06, 2026, 07:49 PM UTC

    We have been notified of a potential issue and are investigating.

  2. investigating May 06, 2026, 08:08 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 06, 2026, 08:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 06, 2026, 08:22 PM UTC

    This incident has been resolved.