Arlo incident

Apple HomeKit Registration

Minor Resolved View vendor source →

Arlo experienced a minor incident on June 21, 2021, lasting 1d 10h. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2021, 05:48 PM UTC
Resolved
Jun 23, 2021, 04:02 AM UTC
Duration
1d 10h
Detected by Pingoru
Jun 21, 2021, 05:48 PM UTC

Update timeline

  1. investigating Jun 21, 2021, 05:48 PM UTC

    Arlo DevOps team is investigating an issue where customers are not able to register with Apple Homekit. We apologize for the inconvenience. The existing integrations are not affected.

  2. resolved Jun 23, 2021, 04:02 AM UTC

    The issue is resolved, new users should be able to successfully register with Apple Homekit.