Arlo experienced a minor incident on October 6, 2026 affecting Log In, lasting 3h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Log In
Update timeline
- investigating Oct 06, 2026, 04:48 PM UTC
We are experiencing an authentication service disruption due to a third-party Identity outage, affecting new logins and authentication from untrusted devices/browsers. Users already authenticated are not affected, and our team is actively investigating and working to restore full service as quickly as possible.
- monitoring Oct 06, 2026, 05:14 PM UTC
We are closely monitoring the fix deployed and actively working on the mitigation of the issue.
- resolved Oct 06, 2026, 08:22 PM UTC
This incident has been resolved.