Arlo incident

Login Issue on my.arlo.com

Minor Resolved View vendor source →

Arlo experienced a minor incident on September 8, 2021 affecting Log In, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2021, 07:58 PM UTC
Resolved
Sep 08, 2021, 08:38 PM UTC
Duration
40m
Detected by Pingoru
Sep 08, 2021, 07:58 PM UTC

Affected components

Log In

Update timeline

  1. investigating Sep 08, 2021, 07:58 PM UTC

    Arlo DevOps team is investigating an issue where customers are not able to login to my.arlo.com. Customers can continue using Arlo Mobile App for IOS and Android to login. We are working on resolving this issue. We apologize for the inconvenience

  2. resolved Sep 08, 2021, 08:38 PM UTC

    The issue has been resolved