Arlo incident

Login Issue

Minor Resolved View vendor source →

Arlo experienced a minor incident on October 18, 2021 affecting Log In, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2021, 04:50 PM UTC
Resolved
Oct 18, 2021, 05:08 PM UTC
Duration
17m
Detected by Pingoru
Oct 18, 2021, 04:50 PM UTC

Affected components

Log In

Update timeline

  1. investigating Oct 18, 2021, 04:50 PM UTC

    Arlo DevOps team is investigating an issue where some customers who are trying to log in from non-trusted devices may face slowness or may not be able to log in. We are working on resolving this issue. We apologize for the inconvenience.

  2. resolved Oct 18, 2021, 05:08 PM UTC

    The issue has been fixed.