Arlo experienced a minor incident on December 15, 2021 affecting Video Recording, lasting 2h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Video Recording
Update timeline
- investigating Dec 15, 2021, 03:12 PM UTC
Arlo DevOps team is investigating an issue where some US customers are facing issues with video recording, live streaming, library view, notifications due to a major outage with a service provider. We are working on resolving this issue. We apologize for the inconvenience.
- resolved Dec 15, 2021, 05:27 PM UTC
The issue has been resolved and we are continuing to monitor for any further issues.