Arlo incident

Issue with Security System Backup box activation

Minor Resolved View vendor source →

Arlo experienced a minor incident on May 30, 2023, lasting 22h 41m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2023, 07:51 PM UTC
Resolved
May 31, 2023, 06:32 PM UTC
Duration
22h 41m
Detected by Pingoru
May 30, 2023, 07:51 PM UTC

Update timeline

  1. investigating May 30, 2023, 07:51 PM UTC

    Arlo DevOps team is investigating an issue where customers are not able to activate the Security System backup box. We are working on resolving this issue. We apologize for the inconvenience.

  2. resolved May 31, 2023, 06:32 PM UTC

    This incident has been resolved.