Arlo incident

Intermittent HomeKit Offline Issue

Minor Resolved View vendor source →

Arlo experienced a minor incident on June 27, 2023, lasting 16h 7m. The incident has been resolved; the full update timeline is below.

Started
Jun 27, 2023, 08:45 AM UTC
Resolved
Jun 28, 2023, 12:52 AM UTC
Duration
16h 7m
Detected by Pingoru
Jun 27, 2023, 08:45 AM UTC

Update timeline

  1. investigating Jun 27, 2023, 08:45 AM UTC

    Arlo DevOps team is investigating an known issue related to HomeKit for Devices with Base Station VMB5000 for Users in Non-European Countries. We apologize for the inconvenience.

  2. resolved Jun 28, 2023, 12:52 AM UTC

    The issue is resolved.