Arlo incident

Unable to Livestream on All Clients for Certain Arlo Models

Minor Resolved View vendor source →

Arlo experienced a minor incident on July 10, 2023 affecting Live Streaming, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2023, 02:17 PM UTC
Resolved
Jul 10, 2023, 04:42 PM UTC
Duration
2h 25m
Detected by Pingoru
Jul 10, 2023, 02:17 PM UTC

Affected components

Live Streaming

Update timeline

  1. investigating Jul 10, 2023, 02:17 PM UTC

    The Arlo DevOps team is looking into an issue preventing users of specific models (VMC2020, VMC2030, VMC2032) in AP mode from live streaming on all clients. We apologize for any inconvenience this may have caused.

  2. resolved Jul 10, 2023, 04:42 PM UTC

    We are closely monitoring the fix deployed.