Arlo experienced a minor incident on August 9, 2023 affecting Video Recording, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Video Recording
Update timeline
- investigating Aug 09, 2023, 12:58 PM UTC
Arlo DevOps team is investigating an issue where customers would be experiencing issues with motion recordings, notifications, and library view. We are working on resolving this issue. We apologize for this inconvenience.
- monitoring Aug 09, 2023, 01:26 PM UTC
We are closely monitoring the fix deployed and are actively working on mitigating the issue.
- resolved Aug 09, 2023, 01:32 PM UTC
This incident has been resolved.