Arlo incident

Device Onboarding

Minor Resolved View vendor source →

Arlo experienced a minor incident on November 14, 2023, lasting 8h 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2023, 01:39 AM UTC
Resolved
Nov 14, 2023, 10:07 AM UTC
Duration
8h 28m
Detected by Pingoru
Nov 14, 2023, 01:39 AM UTC

Update timeline

  1. investigating Nov 14, 2023, 01:39 AM UTC

    We are still having intermittent issues where some customers from the US region are not able to onboard Essential-2, Pro5 Cameras, and Home Security System and live-streaming issues. We are working on resolving this issue. We apologize for the inconvenience this may have caused.

  2. resolved Nov 14, 2023, 10:07 AM UTC

    This incident has been resolved.