Arlo incident

iOS Notifications Issue

Minor Resolved View vendor source →

Arlo experienced a minor incident on June 7, 2024 affecting Notifications, lasting 5h 48m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2024, 02:31 PM UTC
Resolved
Jun 07, 2024, 08:20 PM UTC
Duration
5h 48m
Detected by Pingoru
Jun 07, 2024, 02:31 PM UTC

Affected components

Notifications

Update timeline

  1. investigating Jun 07, 2024, 02:31 PM UTC

    We're aware of an ongoing issue where iOS application users are not receiving motion notifications. Our team is actively investigating the root cause. We apologize for any inconvenience and appreciate your patience.

  2. resolved Jun 07, 2024, 02:46 PM UTC

    This incident has been resolved.

  3. investigating Jun 07, 2024, 04:01 PM UTC

    We are actively investigating an issue where some customers are still not receiving notifications on the iOS application, and working on the mitigation of the issue.

  4. resolved Jun 07, 2024, 08:20 PM UTC

    This incident has been resolved.