Arlo incident

Live Streaming Issue on Web

Minor Resolved View vendor source →

Arlo experienced a minor incident on June 18, 2024 affecting Live Streaming, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2024, 02:55 PM UTC
Resolved
Jun 18, 2024, 04:45 PM UTC
Duration
1h 49m
Detected by Pingoru
Jun 18, 2024, 02:55 PM UTC

Affected components

Live Streaming

Update timeline

  1. investigating Jun 18, 2024, 02:55 PM UTC

    Arlo's team is investigating an issue where European customers are unable to livestream on web browsers for Essential, Pro3, Pro4, and Ultra models. We are working on resolving this issue and apologize for the inconvenience.

  2. monitoring Jun 18, 2024, 04:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 18, 2024, 04:45 PM UTC

    This incident has been resolved.