Arlo experienced a minor incident on April 11, 2025 affecting Notifications, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Notifications
Update timeline
- investigating Apr 11, 2025, 07:50 PM UTC
We are aware of an ongoing issue where some users are receiving only motion notifications instead of notifications for Person Recognition and Vehicle Recognition. Our team is actively investigating the root cause. We apologize for any inconvenience and appreciate your patience.
- monitoring Apr 11, 2025, 09:06 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Apr 11, 2025, 09:31 PM UTC
This incident has been resolved.