Arlo incident

Custom Mode Impact on Android

Minor Resolved View vendor source →

Arlo experienced a minor incident on June 10, 2025, lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2025, 06:06 PM UTC
Resolved
Jun 12, 2025, 02:03 PM UTC
Duration
1d 19h
Detected by Pingoru
Jun 10, 2025, 06:06 PM UTC

Update timeline

  1. investigating Jun 10, 2025, 06:06 PM UTC

    We have identified an issue with our Android application, where users with the GeoFencing/Arrive & Leave feature enabled are facing issues changing the modes. Our team is actively investigating the root cause. We apologize for any inconvenience and appreciate your patience

  2. monitoring Jun 11, 2025, 07:19 AM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Jun 12, 2025, 02:03 PM UTC

    This incident has been resolved.