Arlo experienced a minor incident on October 30, 2025 affecting Video Recording, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Video Recording
Update timeline
- investigating Oct 30, 2025, 03:46 AM UTC
Arlo team is actively investigating an issue where customers in the APAC region are unable to use livestreaming and motion recording features. We apologize for the disruption and inconvenience this is causing. Our team is working to resolve the issue as quickly as possible.
- resolved Oct 30, 2025, 04:05 AM UTC
This incident has been resolved.