Arlo experienced a minor incident on May 18, 2026 affecting Log In, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Log In
Update timeline
- investigating May 18, 2026, 03:30 PM UTC
The Arlo team is aware of an issue that prevented some customers from logging in to Arlo web and apps. We have mitigated the problem and are continuing to monitor the situation closely. Motion detection and recordings were not impacted during this period. We apologize for any inconvenience this may have caused.
- resolved May 18, 2026, 04:41 PM UTC
This incident has been resolved.