Arlo experienced a minor incident on June 7, 2026 affecting Log In, lasting 3d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Log In
Update timeline
- investigating Jun 07, 2026, 01:31 AM UTC
The Arlo team is aware of an issue causing the iOS app to crash on launch for some users with the recent version 6.30.0. This appears to primarily affect older iPhone models, including iPhone 8 and iPhone 11. We apologize for the inconvenience and are actively working on a fix.
- monitoring Jun 08, 2026, 10:25 PM UTC
We are currently deploying a fix through a slow rollout. Please update to the latest iOS app version 6.31.0. We are monitoring the results.
- resolved Jun 10, 2026, 10:45 PM UTC
The issue has been resolved. Please upgrade to the latest available iOS app version.