Arkose Labs experienced a major incident on January 25, 2024 affecting Singapore Healthcheck, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
Singapore Healthcheck
Update timeline
- investigating Jan 25, 2024, 06:41 AM UTC
We have detected a potential degradation of the Verify API in the AP-SOUTHEAST-1 region. We are actively investigating the issue and will provide an update shortly.
- identified Jan 25, 2024, 06:43 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 25, 2024, 06:47 AM UTC
This incident has been resolved.