Arkose Labs incident

Potential degradation of Verify API

Major Resolved View vendor source →

Arkose Labs experienced a major incident on September 2, 2024 affecting Sydney Healthcheck, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2024, 08:22 AM UTC
Resolved
Sep 02, 2024, 08:48 AM UTC
Duration
25m
Detected by Pingoru
Sep 02, 2024, 08:22 AM UTC

Affected components

Sydney Healthcheck

Update timeline

  1. investigating Sep 02, 2024, 08:22 AM UTC

    We have detected a potential degradation of the Verify API in the AP-SOUTHEAST-2 region. We are actively investigating the issue and will provide an update shortly.

  2. resolved Sep 02, 2024, 08:48 AM UTC

    This incident has been resolved.