Arkose Labs incident

Potential degradation of Verify API

Major Resolved View vendor source →

Arkose Labs experienced a major incident on July 22, 2024 affecting Ohio Healthcheck, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2024, 08:51 AM UTC
Resolved
Jul 22, 2024, 09:34 AM UTC
Duration
43m
Detected by Pingoru
Jul 22, 2024, 08:51 AM UTC

Affected components

Ohio Healthcheck

Update timeline

  1. investigating Jul 22, 2024, 08:51 AM UTC

    We have detected a potential degradation of the Verify API in the US-EAST-2 region. We are actively investigating the issue and will provide an update shortly.

  2. identified Jul 22, 2024, 09:22 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 22, 2024, 09:34 AM UTC

    This incident has been resolved.