Arkose Labs incident

Degradation in Eu-West-1

Major Resolved View vendor source →

Arkose Labs experienced a major incident on August 30, 2024 affecting Ireland Healthcheck, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2024, 11:58 AM UTC
Resolved
Aug 30, 2024, 03:15 PM UTC
Duration
3h 17m
Detected by Pingoru
Aug 30, 2024, 11:58 AM UTC

Affected components

Ireland Healthcheck

Update timeline

  1. investigating Aug 30, 2024, 11:58 AM UTC

    We have detected a potential degradation of the Verify API in the Eu-west-1 region. We are actively investigating the issue and will provide an update shortly.

  2. investigating Aug 30, 2024, 12:24 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Aug 30, 2024, 03:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 30, 2024, 03:15 PM UTC

    This incident has been resolved.