Arkose Labs experienced a critical incident on August 30, 2024 affecting Ireland Healthcheck, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Ireland Healthcheck
Update timeline
- investigating Aug 30, 2024, 05:48 PM UTC
We have detected a potential degradation of the Verify API in the AP-SOUTHEAST-1 region. We are actively investigating the issue and will provide an update shortly.
- investigating Aug 30, 2024, 06:05 PM UTC
We are continuing to investigate this issue.
- identified Aug 30, 2024, 06:20 PM UTC
We have identified an issue in our environment and are working to mitigate the situation. Next update by August 30, 2024 19:00 UTC
- monitoring Aug 30, 2024, 06:50 PM UTC
We have implemented changes to mitigate the issue and are seeing some recovery. We are monitoring at this time to ensure the issue is resolved.
- resolved Aug 30, 2024, 07:00 PM UTC
We have seen recovery across regions and all Arkose Services are now stable.