Arkose Labs experienced a major incident on January 19, 2025 affecting Sydney Healthcheck, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Sydney Healthcheck
Update timeline
- investigating Jan 19, 2025, 03:09 AM UTC
We have detected a potential degradation of Arkose Services in the AP-SOUTHEAST-2 region. We are actively investigating the issue and will provide an update shortly.
- investigating Jan 19, 2025, 03:34 AM UTC
At this time our observability is showing increased latency in the Sydney region (AP-Southeast-2). We are actively investigating this issue. At this time this issue does not impact any other regions.
- resolved Jan 19, 2025, 04:21 AM UTC
This incident has been resolved.