Arkose Labs experienced a major incident on January 19, 2025 affecting Sydney Healthcheck, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Sydney Healthcheck
Update timeline
- investigating Jan 19, 2025, 11:38 PM UTC
We have detected a potential degradation of Arkose Services in the AP-SOUTHEAST-2 region. We are actively investigating the issue and will provide an update shortly.
- resolved Jan 19, 2025, 11:55 PM UTC
We observed a brief period of latency in our AP-Southeast-2 (Sydney) region for Arkose services. The latency has passed and we are performing an investigation into root cause.