Arkose Labs incident

Arkose Bot Manager: Increased Latency and Timeout Errors

Critical Resolved View vendor source →

Arkose Labs experienced a critical incident on March 10, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2025, 04:49 PM UTC
Resolved
Mar 10, 2025, 03:42 PM UTC
Duration
Detected by Pingoru
Mar 10, 2025, 04:49 PM UTC

Update timeline

  1. resolved Mar 10, 2025, 04:49 PM UTC

    Beginning at 15:42 UTC on March 10, Arkose Bot Manager experienced increased latency and timeouts. Initial investigation shows that this was a backend issue. The issue has stopped occurring and we are currently investigating the root cause. At this time customers should not see an impact as by 16:06 UTC on March 10th the issue had stopped occurring. An Incident Report will be published once investigation of RCA is completed.