Arkose Labs experienced a major incident on March 28, 2025 affecting North Virginia Healthcheck and Oregon Healthcheck and 1 more component, lasting 6h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 29, 2025, 02:41 AM UTC
We have detected a potential degradation of Arkose Services in the AP-SOUTHEAST-1 region. We are actively investigating the issue and will provide an update shortly.
- investigating Mar 29, 2025, 03:12 AM UTC
We are continuing to investigate this issue.
- investigating Mar 29, 2025, 03:54 AM UTC
Arkose Labs Engineering is currently conducting an active investigation to resolve the ongoing Platform issue. Few customers may experience temporary increases in load times or encounter intermittent errors. We are working diligently to minimize disruption and restore normal service as quickly as possible
- investigating Mar 29, 2025, 05:01 AM UTC
Arkose Labs Engineering is still actively investigating the Platform issue.We are working diligently to resolve this and will provide another update soon.
- resolved Mar 29, 2025, 05:10 AM UTC
This incident has been resolved.