RDAP degraded performance
Affected: RDAPRDAP Bootstrap
Timeline · 2 updates
- investigating Aug 07, 2026, 06:45 PM UTC
We are currently investigating this issue.
- resolved Aug 07, 2026, 11:14 PM UTC
This incident has been resolved.
ARIN Outage History
ARIN is up right nowARIN had 18 outages in the last 2 years totaling 229h 23m of downtime — averaging 0.7 incidents per month.
There were 18 ARIN outages since September 12, 2024 totaling 229h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.
RRDP repository experiencing latency
Affected: RPKI RRDP Repository
Timeline · 3 updates
- investigating Jul 29, 2026, 11:37 AM UTC
We are currently investigating an issue with latency with downloads from our RRDP repository.
- monitoring Jul 29, 2026, 07:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 29, 2026, 08:02 PM UTC
This incident has been resolved.
ARIN Online ticket attachment issues
Affected: ARIN OnlineWhoWasAssociations Reports
Timeline · 3 updates
- investigating Jun 30, 2026, 09:13 PM UTC
We are currently investigating an issue where customers are unable to download/upload attachments on tickets.
- investigating Jun 30, 2026, 09:14 PM UTC
We are continuing to investigate this issue.
- resolved Jun 30, 2026, 09:33 PM UTC
This incident has been resolved.
Billing System Outage
Affected: Billing Systems
Timeline · 3 updates
- investigating Jun 29, 2026, 12:37 PM UTC
We are currently investigating this issue.
- monitoring Jun 29, 2026, 01:35 PM UTC
We have identified the issue and a fix has been put in place.
- resolved Jun 29, 2026, 02:15 PM UTC
This incident has been resolved.
Security Key 2FA Login Issues
Affected: FIDO-2
Timeline · 3 updates
- investigating May 27, 2026, 09:28 PM UTC
We are currently investigating an issue preventing certain users with security keys from logging into ARIN Online.
- investigating May 27, 2026, 10:15 PM UTC
We are continuing to investigate this issue.
- resolved May 27, 2026, 10:15 PM UTC
This incident has been resolved.
SMS 2FA Enrollment Issues
Affected: SMS
Timeline · 2 updates
- investigating May 25, 2026, 10:20 PM UTC
We are currently investigating an issue affecting new account 2FA enablement via SMS. As a precautionary measure, new account 2FA enrollment using SMS has been temporarily disabled. New account 2FA enrollment via TOTP and hardware token is not affected. Similarly, existing SMS-based 2FA configurations remain fully operational and are not affected by this issue.
- resolved May 26, 2026, 07:16 PM UTC
This incident has been resolved.
RPKI RRDP/rsync Repository Delays
Affected: RPKI RRDP RepositoryRPKI Rsync Repository
Timeline · 2 updates
- investigating Jan 27, 2026, 02:42 PM UTC
We are currently investigating an issue with the RPKI repositories.
- resolved Jan 27, 2026, 07:39 PM UTC
This incident has been resolved.
RPKI RRDP/rsync repositories unreachable
Affected: RPKI RRDP RepositoryRPKI Rsync Repository
Timeline · 4 updates
Incoming calls/telephone support is unavailable
Affected: Telephone
Timeline · 2 updates
- investigating Oct 30, 2025, 04:59 PM UTC
We are unable to receive phone calls at this time. We are investigating this issue.
- resolved Oct 30, 2025, 05:12 PM UTC
This has been resolved.
RPKI Hosted
Affected: RPKI Hosted
Timeline · 4 updates
- identified Oct 24, 2025, 03:35 PM UTC
We had a customer report an issue that affected ARIN’s RPKI hosted system, specifically dealing with the recently released ROA Support for Transfers feature. We immediately stopped all transfers in process, confirmed only this customer was affected, and are preparing to deploy the fix.
- identified Oct 24, 2025, 07:24 PM UTC
We continue testing and have scheduled deployment of the bug fix for Monday, October 27. No RPKI customers are currently affected by this issue and measures are in place to isolate the bug until the deployment is complete.
- monitoring Oct 27, 2025, 02:35 PM UTC
The fix has been deployed and we are currently monitoring the RPKI Hosted system.
- resolved Oct 27, 2025, 06:34 PM UTC
This incident has been resolved.
RPKI RRDP Repository
Affected: RPKI RRDP Repository
Timeline · 3 updates
- investigating Sep 15, 2025, 08:34 PM UTC
We are currently investigating degraded performance with the RPKI RRDP repository.
- monitoring Sep 15, 2025, 09:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 15, 2025, 11:00 PM UTC
This incident has been resolved.
Chat Service is Offline
Affected: Chat
Timeline · 3 updates
- investigating Jul 31, 2025, 04:04 PM UTC
The chat service ARIN uses for customer support is unavailable. Please visit https://arin.net/contact for alternative options while we investigate the issue.
- identified Jul 31, 2025, 05:33 PM UTC
We have identified the issue and are implementing the fix.
- resolved Jul 31, 2025, 06:02 PM UTC
This incident has been resolved.
Billing Offline
Affected: Billing Systems
Timeline · 3 updates
- investigating May 25, 2025, 04:40 AM UTC
ARIN's billing system is currently offline. We're looking into it.
- identified May 25, 2025, 05:44 AM UTC
We are currently implementing a fix.
- resolved May 25, 2025, 08:53 AM UTC
Billing services have been restored.
Issues delivering multifactor SMS messages to AT&T customers
Affected: SMS
Timeline · 2 updates
- identified Apr 22, 2025, 12:11 PM UTC
Our third-party SMS vendor has indicated they are having issues delivering a small percentage of multifactor messages to customers with AT&T mobile. Some multifactor SMS messages may not be delivered in a timely fashion. Impacted customers can use their recovery codes to gain access to their ARIN Online account. If you have questions or need assistance, please contact our Registration Services Help Desk for guidance by calling +1.703.227.0660 during the business hours of Monday through Friday, 7:00 AM to 7:00 PM Eastern Time.
- resolved Apr 25, 2025, 02:27 PM UTC
This incident has been resolved.
RRDP repository degraded performance
Affected: RPKI RRDP Repository
Timeline · 2 updates
- investigating Jan 29, 2025, 06:50 PM UTC
We are currently investigating this issue.
- resolved Jan 29, 2025, 08:54 PM UTC
This incident has been resolved.
RPKI repositories degraded performance
Affected: RPKI RRDP RepositoryRPKI Rsync Repository
Timeline · 4 updates
WhoWas and associations reports failing to generate
Affected: WhoWasAssociations Reports
Timeline · 2 updates
- investigating Nov 03, 2024, 12:29 PM UTC
WhoWas and association report generation is unavailable at this time. We are investigating.
- resolved Nov 03, 2024, 01:07 PM UTC
WhoWas and associations reports are working again. If you experienced problems with report generation, please rerun your request.
Payment system unavailable.
Affected: Billing Systems
Timeline · 3 updates
- investigating Sep 12, 2024, 01:06 PM UTC
The ability to make payments is currently unavailable. We are investigating.
- monitoring Sep 12, 2024, 01:40 PM UTC
Our payment processing vendor was experiencing issues. These appear to be resolved but we will continue to monitor the situation.
- resolved Sep 12, 2024, 02:12 PM UTC
This incident has been resolved.