ARIN incident

SMS 2FA Enrollment Issues

Minor Resolved View vendor source →

ARIN experienced a minor incident on May 25, 2026 affecting SMS, lasting 20h 55m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2026, 10:20 PM UTC
Resolved
May 26, 2026, 07:16 PM UTC
Duration
20h 55m
Detected by Pingoru
May 25, 2026, 10:20 PM UTC

Affected components

SMS

Update timeline

  1. investigating May 25, 2026, 10:20 PM UTC

    We are currently investigating an issue affecting new account 2FA enablement via SMS. As a precautionary measure, new account 2FA enrollment using SMS has been temporarily disabled. New account 2FA enrollment via TOTP and hardware token is not affected. Similarly, existing SMS-based 2FA configurations remain fully operational and are not affected by this issue.

  2. resolved May 26, 2026, 07:16 PM UTC

    This incident has been resolved.