ARIN Outage History
ARIN is up right nowPingoru has recorded 50 incidents for ARIN: 12 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 3 | 37 of 744 (5%) |
| June 2026 | 2 | 2 of 720 (0%) |
| July 2026 | 1 | 8 of 744 (1%) |
| August 2026 | 2 | 5 of 744 (1%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 554 (0%) |
Incidents, newest first
Minor August 24, 2026 Some Whois queries returning empty results 21m Whois
Started Aug 24, 2026, 04:43 PM UTC· resolved Aug 24, 2026, 05:04 PM UTC
- investigating Aug 24, 2026, 04:43 PM UTC
We are investigating an issue with certain queries returning empty results.
- resolved Aug 24, 2026, 05:04 PM UTC
This incident has been resolved.
Minor August 7, 2026 RDAP degraded performance 4h 29m RDAP, RDAP Bootstrap
Started Aug 07, 2026, 06:45 PM UTC· resolved Aug 07, 2026, 11:14 PM UTC
- investigating Aug 07, 2026, 06:45 PM UTC
We are currently investigating this issue.
- resolved Aug 07, 2026, 11:14 PM UTC
This incident has been resolved.
Minor July 29, 2026 RRDP repository experiencing latency 8h 25m RPKI RRDP Repository
Started Jul 29, 2026, 11:37 AM UTC· resolved Jul 29, 2026, 08:02 PM UTC
- investigating Jul 29, 2026, 11:37 AM UTC
We are currently investigating an issue with latency with downloads from our RRDP repository.
- monitoring Jul 29, 2026, 07:29 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 29, 2026, 08:02 PM UTC
This incident has been resolved.
Minor June 30, 2026 ARIN Online ticket attachment issues 20m ARIN Online, WhoWas, Associations Reports
Started Jun 30, 2026, 09:13 PM UTC· resolved Jun 30, 2026, 09:33 PM UTC
- investigating Jun 30, 2026, 09:13 PM UTC
We are currently investigating an issue where customers are unable to download/upload attachments on tickets.
- investigating Jun 30, 2026, 09:14 PM UTC
We are continuing to investigate this issue.
- resolved Jun 30, 2026, 09:33 PM UTC
This incident has been resolved.
Critical June 29, 2026 Billing System Outage 1h 37m Billing Systems
Started Jun 29, 2026, 12:37 PM UTC· resolved Jun 29, 2026, 02:15 PM UTC
- investigating Jun 29, 2026, 12:37 PM UTC
We are currently investigating this issue.
- monitoring Jun 29, 2026, 01:35 PM UTC
We have identified the issue and a fix has been put in place.
- resolved Jun 29, 2026, 02:15 PM UTC
This incident has been resolved.
Major May 27, 2026 Security Key 2FA Login Issues 47m FIDO-2
Started May 27, 2026, 09:28 PM UTC· resolved May 27, 2026, 10:15 PM UTC
- investigating May 27, 2026, 09:28 PM UTC
We are currently investigating an issue preventing certain users with security keys from logging into ARIN Online.
- investigating May 27, 2026, 10:15 PM UTC
We are continuing to investigate this issue.
- resolved May 27, 2026, 10:15 PM UTC
This incident has been resolved.
Minor May 25, 2026 SMS 2FA Enrollment Issues 20h 55m SMS
Started May 25, 2026, 10:20 PM UTC· resolved May 26, 2026, 07:16 PM UTC
- investigating May 25, 2026, 10:20 PM UTC
We are currently investigating an issue affecting new account 2FA enablement via SMS. As a precautionary measure, new account 2FA enrollment using SMS has been temporarily disabled. New account 2FA enrollment via TOTP and hardware token is not affected. Similarly, existing SMS-based 2FA configurations remain fully operational and are not affected by this issue.
- resolved May 26, 2026, 07:16 PM UTC
This incident has been resolved.
Minor January 27, 2026 RPKI RRDP/rsync Repository Delays 4h 56m RPKI RRDP Repository, RPKI Rsync Repository
Started Jan 27, 2026, 02:42 PM UTC· resolved Jan 27, 2026, 07:39 PM UTC
- investigating Jan 27, 2026, 02:42 PM UTC
We are currently investigating an issue with the RPKI repositories.
- resolved Jan 27, 2026, 07:39 PM UTC
This incident has been resolved.
Critical November 13, 2025 RPKI RRDP/rsync repositories unreachable 1h 23m RPKI RRDP Repository, RPKI Rsync Repository
Started Nov 13, 2025, 06:11 PM UTC· resolved Nov 13, 2025, 07:35 PM UTC
- monitoring Nov 13, 2025, 06:11 PM UTC
Degraded reachability to the ARIN RPKI repositories (RRDP/rsync) has been detected.
- monitoring Nov 13, 2025, 06:39 PM UTC
Loss of reachability to the ARIN RPKI repositories (RRDP/rsync) has been confirmed.
- resolved Nov 13, 2025, 07:35 PM UTC
Full reachability to the ARIN RPKI repositories (RRDP/rsync) has been restored.
- postmortem Nov 13, 2025, 08:02 PM UTC
At 13:00 EST \(UTC-5\) today \(13 NOV 2025\), ARIN began restricting access to the sites that serve the ARIN Resource Public Key Infrastructure \(RPKI\) Hosted and RPS \(hybrid\) repositories. At 13:30, all access to the RPKI repositories was administratively blocked, simulating a full repository outage. At 14:30, access to the repositories was restored. Full redundancy of RPKI services was confirmed at 14:35, and the RPKI system returned to pre-test levels at 14:50. This decision to conduct the test in ARIN’s production environment was carefully considered. Testing outside of production would not have provided an accurate representation of performance and preparedness for repository failure conditions. Therefore, ARIN chose to simulate this scenario in a live environment to best evaluate real-world impacts and response. We appreciate the patience and cooperation of the RPKI community throughout this exercise and conduct this testing as part of our commitment to high-quality RPKI services. Regards, Brad Gorman Director, Customer Technical Services American Registry for Internet Numbers
Critical October 30, 2025 Incoming calls/telephone support is unavailable 12m Telephone
Started Oct 30, 2025, 04:59 PM UTC· resolved Oct 30, 2025, 05:12 PM UTC
- investigating Oct 30, 2025, 04:59 PM UTC
We are unable to receive phone calls at this time. We are investigating this issue.
- resolved Oct 30, 2025, 05:12 PM UTC
This has been resolved.
Major October 23, 2025 RPKI Hosted 4d 2h RPKI Hosted
Started Oct 23, 2025, 04:00 PM UTC· resolved Oct 27, 2025, 06:34 PM UTC
- identified Oct 24, 2025, 03:35 PM UTC
We had a customer report an issue that affected ARIN’s RPKI hosted system, specifically dealing with the recently released ROA Support for Transfers feature. We immediately stopped all transfers in process, confirmed only this customer was affected, and are preparing to deploy the fix.
- identified Oct 24, 2025, 07:24 PM UTC
We continue testing and have scheduled deployment of the bug fix for Monday, October 27. No RPKI customers are currently affected by this issue and measures are in place to isolate the bug until the deployment is complete.
- monitoring Oct 27, 2025, 02:35 PM UTC
The fix has been deployed and we are currently monitoring the RPKI Hosted system.
- resolved Oct 27, 2025, 06:34 PM UTC
This incident has been resolved.
Minor September 15, 2025 RPKI RRDP Repository 2h 26m RPKI RRDP Repository
Started Sep 15, 2025, 08:34 PM UTC· resolved Sep 15, 2025, 11:00 PM UTC
- investigating Sep 15, 2025, 08:34 PM UTC
We are currently investigating degraded performance with the RPKI RRDP repository.
- monitoring Sep 15, 2025, 09:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 15, 2025, 11:00 PM UTC
This incident has been resolved.
Minor July 31, 2025 Chat Service is Offline 1h 57m Chat
Started Jul 31, 2025, 04:04 PM UTC· resolved Jul 31, 2025, 06:02 PM UTC
- investigating Jul 31, 2025, 04:04 PM UTC
The chat service ARIN uses for customer support is unavailable. Please visit https://arin.net/contact for alternative options while we investigate the issue.
- identified Jul 31, 2025, 05:33 PM UTC
We have identified the issue and are implementing the fix.
- resolved Jul 31, 2025, 06:02 PM UTC
This incident has been resolved.
Critical May 25, 2025 Billing Offline 4h 13m Billing Systems
Started May 25, 2025, 04:40 AM UTC· resolved May 25, 2025, 08:53 AM UTC
- investigating May 25, 2025, 04:40 AM UTC
ARIN's billing system is currently offline. We're looking into it.
- identified May 25, 2025, 05:44 AM UTC
We are currently implementing a fix.
- resolved May 25, 2025, 08:53 AM UTC
Billing services have been restored.
Minor April 22, 2025 Issues delivering multifactor SMS messages to AT&T customers 3d 2h SMS
Started Apr 22, 2025, 12:11 PM UTC· resolved Apr 25, 2025, 02:27 PM UTC
- identified Apr 22, 2025, 12:11 PM UTC
Our third-party SMS vendor has indicated they are having issues delivering a small percentage of multifactor messages to customers with AT&T mobile. Some multifactor SMS messages may not be delivered in a timely fashion. Impacted customers can use their recovery codes to gain access to their ARIN Online account. If you have questions or need assistance, please contact our Registration Services Help Desk for guidance by calling +1.703.227.0660 during the business hours of Monday through Friday, 7:00 AM to 7:00 PM Eastern Time.
- resolved Apr 25, 2025, 02:27 PM UTC
This incident has been resolved.
Minor January 29, 2025 RRDP repository degraded performance 2h 3m RPKI RRDP Repository
Started Jan 29, 2025, 06:50 PM UTC· resolved Jan 29, 2025, 08:54 PM UTC
- investigating Jan 29, 2025, 06:50 PM UTC
We are currently investigating this issue.
- resolved Jan 29, 2025, 08:54 PM UTC
This incident has been resolved.
Major November 13, 2024 RPKI repositories degraded performance 1h RPKI RRDP Repository, RPKI Rsync Repository
Started Nov 13, 2024, 07:19 PM UTC· resolved Nov 13, 2024, 08:20 PM UTC
- investigating Nov 13, 2024, 07:19 PM UTC
We are experiencing degraded performance on RPKI repositories for RRDP/rsync
- investigating Nov 13, 2024, 07:27 PM UTC
We are experiencing an outage of RPKI repositories.
- resolved Nov 13, 2024, 08:20 PM UTC
This incident has been resolved.
- postmortem Nov 13, 2024, 09:52 PM UTC
ARIN completed a scheduled, simulated failure of the ARIN RPKI repository today at 1500 EST to assess failure response under production conditions. At 13:05 EST \(UTC-5\) , ARIN began restricting RRDP access to the sites that serve the ARIN Resource Public Key Infrastructure \(RPKI\) Hosted and RPS \(hybrid\) repositories. At 14:15, all access was administratively blocked, and the repositories was made unavailable. At 15:05, access to the repositories was restored. Full redundancy of services was confirmed at 15:18. This decision to conduct the test in ARIN’s production environment was carefully considered. Testing outside of production would not have provided an accurate representation of performance and preparedness for repository failure conditions. Therefore, ARIN chose to simulate this scenario in a live environment to best evaluate real-world impacts and response. We appreciate the patience and cooperation of the RPKI community throughout this exercise, and conduct this testing is part of our commitment to high-quality RPKI services. Regards, Brad Gorman Senior Product Owner, Routing Security American Registry for Internet Numbers \(ARIN\)
Critical November 3, 2024 WhoWas and associations reports failing to generate 38m WhoWas, Associations Reports
Started Nov 03, 2024, 12:29 PM UTC· resolved Nov 03, 2024, 01:07 PM UTC
- investigating Nov 03, 2024, 12:29 PM UTC
WhoWas and association report generation is unavailable at this time. We are investigating.
- resolved Nov 03, 2024, 01:07 PM UTC
WhoWas and associations reports are working again. If you experienced problems with report generation, please rerun your request.