Argyle incident

Elevated Error Rates

Major Resolved View vendor source →

Argyle experienced a major incident on June 12, 2025 affecting API and Link and 1 more component, lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:19 PM UTC
Resolved
Jun 12, 2025, 09:54 PM UTC
Duration
3h 34m
Detected by Pingoru
Jun 12, 2025, 06:19 PM UTC

Affected components

APILinkConsole

Update timeline

  1. investigating Jun 12, 2025, 06:19 PM UTC

    We are currently experiencing elevated error rates. We are actively investigating and working to mitigate this issue.

  2. investigating Jun 12, 2025, 06:25 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 12, 2025, 06:41 PM UTC

    We’ve identified the source of the elevated error rates as an issue with some of our cloud infrastructure providers. This is causing intermittent failures across several services. We’ve contacted the provider and are actively working on mitigation while they address the underlying problem.

  4. monitoring Jun 12, 2025, 08:36 PM UTC

    The incidents with cloud providers have stabilized. Services are coming back but we there is still slightly increased latency and error rates due to backlogs.

  5. monitoring Jun 12, 2025, 08:48 PM UTC

    Error rates and latency are back to normal. We will keep monitoring to make sure everything works smoothly.

  6. resolved Jun 12, 2025, 09:54 PM UTC

    This incident has been resolved.