Argyle incident

Data latency issues

Minor Resolved View vendor source →

Argyle experienced a minor incident on January 18, 2023 affecting Link, lasting 11h 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2023, 02:23 PM UTC
Resolved
Jan 19, 2023, 01:39 AM UTC
Duration
11h 15m
Detected by Pingoru
Jan 18, 2023, 02:23 PM UTC

Affected components

Link

Update timeline

  1. investigating Jan 18, 2023, 02:23 PM UTC

    API is operational but connecting new accounts is impacted. There is a delay in new data propagation through the systems.

  2. identified Jan 18, 2023, 02:50 PM UTC

    Issue has been identified and we are recovering the system. Some link account connections are successful but MFA authentications are not available.

  3. monitoring Jan 18, 2023, 03:46 PM UTC

    All systems have recovered and account connections have resumed.

  4. identified Jan 18, 2023, 08:23 PM UTC

    The API is operational and returning data. However, we are seeing delays in syncing newly connected accounts. The engineering team has identified the issue and is implementing a fix.

  5. identified Jan 18, 2023, 11:10 PM UTC

    Newly connected accounts are syncing, and their data can be retrieved via the API. Webhook delivery remains delayed.

  6. resolved Jan 19, 2023, 01:39 AM UTC

    All systems are operating as normal.