Arena Outage History

Arena is up right now

Arena had 9 outages in the last 2 years totaling 19h 21m of downtime, averaging 0.4 incidents per month.

There were 9 Arena outages since August 7, 2026 totaling 19h 21m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.arena.ai

Minor October 20, 2026

Chat history not loading properly.

Detected by Pingoru
Oct 20, 2026, 03:29 PM UTC
Resolved
Oct 20, 2026, 04:34 PM UTC
Duration
1h 5m
Affected: Website
Timeline · 2 updates
  1. identified Oct 20, 2026, 03:29 PM UTC

    Status: Identified We’re currently seeing an issue with chat history not loading properly. The team is aware and working on a fix as soon as possible. Sorry for the inconvenience, and thank you for your patience. Affected components Website (Degraded performance)

  2. resolved Oct 20, 2026, 04:34 PM UTC

    Status: Resolved Chat history is now working as intended. Thank you for your patience while we worked to resolve the issue. Affected components Website (Operational)

Read the full incident report →

Minor October 13, 2026

Login and sign-up disruption

Detected by Pingoru
Oct 13, 2026, 05:31 PM UTC
Resolved
Oct 13, 2026, 05:38 PM UTC
Duration
7m
Timeline · 2 updates
  1. monitoring Oct 13, 2026, 05:31 PM UTC

    Status: Monitoring On October 13, users were unable to log in or sign up on arena.ai and canaryarena.ai beginning at approximately 16:46 UTC. We mitigated the issue and restored service at approximately 17:14 UTC, after about 28 minutes of disruption. We are monitoring recovery.

  2. resolved Oct 13, 2026, 05:38 PM UTC

    Status: Resolved Login and sign-up on arena.ai and canaryarena.ai have recovered, and this incident is resolved. Service was restored at approximately 10:17am PDT on October 13, correcting the recovery time in our previous update.

Read the full incident report →

Minor October 13, 2026

Detected issues affecting Arena chat sessions

Detected by Pingoru
Oct 13, 2026, 03:45 PM UTC
Resolved
Oct 13, 2026, 05:32 PM UTC
Duration
1h 47m
Affected: Website
Timeline · 4 updates
  1. investigating Oct 13, 2026, 03:45 PM UTC

    Status: Investigating We’ve detected issues affecting Arena chat sessions. The team is investigating and working to restore service as quickly as possible. Affected components Website (Partial outage)

  2. monitoring Oct 13, 2026, 04:20 PM UTC

    Status: Monitoring Chat sessions are recovering, and the team is continuing to monitor. Affected components Website (Operational)

  3. investigating Oct 13, 2026, 05:03 PM UTC

    Status: Investigating The team is currently investigating issues with the site. We appreciate your patience while we work on a fix as soon as possible. Affected components Website (Partial outage)

  4. resolved Oct 13, 2026, 05:32 PM UTC

    Status: Resolved Closing out this incident as it will be replaced by a new incident with the latest updates. Affected components Website (Operational)

Read the full incident report →

Minor October 9, 2026

Agent mode degraded

Detected by Pingoru
Oct 09, 2026, 01:57 PM UTC
Resolved
Oct 09, 2026, 04:56 PM UTC
Duration
2h 58m
Affected: Website
Timeline · 3 updates
  1. investigating Oct 09, 2026, 01:57 PM UTC

    Status: Investigating We’re facing issues with Agent Mode and we’re actively looking into it Affected components Website (Partial outage)

  2. monitoring Oct 09, 2026, 03:39 PM UTC

    Status: Monitoring We think the issue should be subsiding now, if you still experiencing issues please refresh your browser Affected components Website (Operational)

  3. resolved Oct 09, 2026, 04:56 PM UTC

    Status: Resolved The issue is resolved and the product should be fully operational. Affected components Website (Operational)

Read the full incident report →

Minor October 2, 2026

Outage affecting Arena

Detected by Pingoru
Oct 02, 2026, 01:42 PM UTC
Resolved
Oct 02, 2026, 03:48 PM UTC
Duration
2h 5m
Affected: Website
Timeline · 3 updates
  1. investigating Oct 02, 2026, 01:42 PM UTC

    Status: Investigating The team is currently investigating issues related to chat history may not be loading properly and Agent chat sessions. Thank you for your patience while we look into it this. Affected components Website (Partial outage)

  2. monitoring Oct 02, 2026, 02:25 PM UTC

    Status: Monitoring Chat sessions are recovering, and the team is continuing to monitor the platform closely. Affected components Website (Operational)

  3. resolved Oct 02, 2026, 03:48 PM UTC

    Status: Resolved This issue is now resolved. Affected components Website (Operational)

Read the full incident report →

Minor September 25, 2026

Issue identified and fixed

Detected by Pingoru
Sep 25, 2026, 02:29 PM UTC
Resolved
Sep 25, 2026, 03:53 PM UTC
Duration
1h 24m
Timeline · 2 updates
  1. monitoring Sep 25, 2026, 02:29 PM UTC

    Status: Monitoring The team has identified and fixed the issue. Chat history should now be loading normally, and we’ll continue monitoring to make sure things remain stable.

  2. resolved Sep 25, 2026, 03:53 PM UTC

    Status: Resolved The issue has been identified and fixed.

Read the full incident report →

Minor September 25, 2026

Chat History

Detected by Pingoru
Sep 25, 2026, 02:07 PM UTC
Resolved
Sep 25, 2026, 04:26 PM UTC
Duration
2h 18m
Affected: Website
Timeline · 2 updates
  1. investigating Sep 25, 2026, 02:07 PM UTC

    Status: Investigating The team is currently investigating an issue where chat history may not be loading properly. We appreciate your patience while we look into it. Affected components Website (Partial outage)

  2. resolved Sep 25, 2026, 04:26 PM UTC

    Status: Resolved This issue is now resolved. Thank you for your patience. Affected components Website (Operational)

Read the full incident report →

Minor September 1, 2026

Issues affecting Agent Mode and access to Chat History

Detected by Pingoru
Sep 01, 2026, 05:08 PM UTC
Resolved
Sep 01, 2026, 11:20 PM UTC
Duration
6h 11m
Affected: Website
Timeline · 2 updates
  1. monitoring Sep 01, 2026, 05:08 PM UTC

    Status: Monitoring Earlier, there were issues affecting Agent Mode and access to chat history. These issues have now been resolved, and the team is continuing to monitor the platform. Thank you for your patience while we worked through this. Affected components Website (Partial outage)

  2. resolved Sep 01, 2026, 11:20 PM UTC

    Status: Resolved This issue has been resolved. The team will continue to monitor the platform to make sure things remain stable. Affected components Website (Operational)

Read the full incident report →

Minor August 7, 2026

Login Issues

Detected by Pingoru
Aug 07, 2026, 04:31 PM UTC
Resolved
Aug 07, 2026, 05:54 PM UTC
Duration
1h 22m
Affected: Website
Timeline · 3 updates
  1. investigating Aug 07, 2026, 04:31 PM UTC

    Status: Investigating We’re aware of an issue affecting login for users. The team is actively investigating and working on a fix. We’ll share an update once it’s resolved. Thanks for your patience. Affected components Website (Partial outage)

  2. monitoring Aug 07, 2026, 04:41 PM UTC

    Status: Monitoring The site has recovered, and the team is continuing to monitor things closely. Affected components Website (Operational)

  3. resolved Aug 07, 2026, 05:54 PM UTC

    Status: Resolved This issue is resolved. Affected components Website (Operational)

Read the full incident report →