Arcustech incident

US - Central - (Minneapolis) - Upstream Routing Issues

Minor Resolved View vendor source →

Arcustech experienced a minor incident on September 25, 2020, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2020, 06:27 AM UTC
Resolved
Sep 25, 2020, 06:59 AM UTC
Duration
32m
Detected by Pingoru
Sep 25, 2020, 06:27 AM UTC

Update timeline

  1. investigating Sep 25, 2020, 06:27 AM UTC

    Staff is investigating routing/upstream network connection issues reported by both internal and 3rd party monitoring solutions. We are looking into possible causes, and will update this incident as we find out more.

  2. monitoring Sep 25, 2020, 06:52 AM UTC

    Issue was identified as a routing issue further upstream with one of our data center's bandwidth providers. Things seem to be stable now after being routed around, but we are of course still monitoring things closely.

  3. resolved Sep 25, 2020, 06:59 AM UTC

    This incident has been resolved.