Arcustech incident

US - Central - (Minneapolis) - Upstream Routing Issues

Minor Resolved View vendor source →

Arcustech experienced a minor incident on March 2, 2021, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2021, 03:32 AM UTC
Resolved
Mar 02, 2021, 03:48 AM UTC
Duration
15m
Detected by Pingoru
Mar 02, 2021, 03:32 AM UTC

Update timeline

  1. investigating Mar 02, 2021, 03:32 AM UTC

    Staff are investigating some upgrade routing issues outside of our network. We will update this incident as soon as we know more.

  2. identified Mar 02, 2021, 03:34 AM UTC

    Looks like there are issues with the Level3/Lumen uplink outside of our data center providers network. They are working to remove the link from BGP mappings and route around the Level3/Lumen issues for now.

  3. resolved Mar 02, 2021, 03:48 AM UTC

    Traffic levels and performance to client sites should be back to normal. We will continue to monitor this with our data center provider.