Arcustech incident

US West - Upstream Networking Issues

Minor Resolved View vendor source →

Arcustech experienced a minor incident on June 9, 2021 affecting US - West, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2021, 09:43 AM UTC
Resolved
Jun 09, 2021, 10:30 AM UTC
Duration
46m
Detected by Pingoru
Jun 09, 2021, 09:43 AM UTC

Affected components

US - West

Update timeline

  1. investigating Jun 09, 2021, 09:43 AM UTC

    Staff are investigating issues related to inbound networking to our US West data center. As soon as we have more information we will update this incident.

  2. monitoring Jun 09, 2021, 10:07 AM UTC

    The routing issues were identified within our data center providers network, and have been corrected, but our team is still monitoring the situation along with our data center provider's networking team. We will close this incident once we have seen no further issues for a bit this morning.

  3. resolved Jun 09, 2021, 10:30 AM UTC

    This incident has been resolved.