Arcustech incident

US Central - v.2/v.3 Platform - Single Physical Server Issue

Minor Resolved View vendor source →

Arcustech experienced a minor incident on October 4, 2022, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2022, 08:24 PM UTC
Resolved
Oct 04, 2022, 08:36 PM UTC
Duration
12m
Detected by Pingoru
Oct 04, 2022, 08:24 PM UTC

Update timeline

  1. investigating Oct 04, 2022, 08:24 PM UTC

    Current seeing performance/connection issues for a single physical server in one of our clusters that handle Nano plan sizes. Staff are currently investigating and will update this incident as soon as we have more details.

  2. resolved Oct 04, 2022, 08:36 PM UTC

    The impact has been resolved, and client VPS systems are responding as expected. If you are seeing any issues with your VPS system please reach out to our Support Team for further assistance.