Arcustech experienced a major incident on April 21, 2023 affecting US - West, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
US - West
Update timeline
- investigating Apr 21, 2023, 06:22 AM UTC
Staff are investigating issues related to inbound networking to our US West data center. As soon as we have more information we will update this incident.
- monitoring Apr 21, 2023, 06:31 AM UTC
The routing issues were identified within our data center providers network, and have been corrected, but our team is still monitoring the situation along with our data center provider's networking team. We will close this incident once we have seen no further issues for a bit this morning.
- resolved Apr 21, 2023, 06:42 AM UTC
This incident has been resolved.