Arcustech experienced a major incident on May 30, 2023, lasting 30m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified May 30, 2023, 05:18 PM UTC
Our staff are working with our co-location data center provider in Minneapolis to help identify a wider issue across their network and upstream connections to the Internet. We will update this incident once we have more details.
- identified May 30, 2023, 05:19 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 30, 2023, 05:24 PM UTC
Issue was identified and routed around, we are still getting full details from our data center provider and will update as we have further details. For now everything is showing green, and accessible across the board. Thank you.
- resolved May 30, 2023, 05:48 PM UTC
Has been confirmed that it was a major issue with an upstream providers network, took just a bit to properly route around the impacted fiber without causing other issues. Everything is showing stable and green across the board still so we are closing this incident.