Arcustech experienced a major incident on March 30, 2026 affecting UK - South, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
UK - South
Update timeline
- investigating Mar 30, 2026, 07:33 PM UTC
We are investigating an impact to one of our physical hosts in this data center. Will update as soon as we have identified the cause.
- identified Mar 30, 2026, 07:52 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 30, 2026, 07:58 PM UTC
All impacted VPS servers are now back online. A momentary power issue affected this system, which required a power cycle and reboot to restore service. Other servers in the rack were not impacted. Our team and the data center provider will continue to monitor closely, and we can migrate services to alternate hardware if needed.