Archive Resale had 9 outages in the last 2 years totaling 32h 27m of downtime — averaging 0.4 incidents per month.
There were 9 Archive Resale outages since October 23, 2025 totaling 32h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.
Transactional emails were delayed between 12:29am UTC and 4:51pm UTC on 9/26. Service for new emails has been restored. The team is working to re-process the emails during the impacted period.
Emails have been re-sent where applicable to impacted customers
We are continuing to investigate this issue.
A fix has been implemented and performance has returned to normal. We're continuing to monitor to confirm the issue is fully resolved. Some users may have experienced slower load times and delayed responses earlier; thank you for your patience.
This incident has been resolved.
We are currently investigating a performance degradation. Some users may see slower load times and delayed responses. Our team is actively investigating and working to restore normal service. We'll share an update as soon as we have more information.
Incident window: 5:15PM to 5:39PM EST Incident window for On-US: 5:15PM to 6:26PM EST We experienced a service disruption that impacted checkout for multiple brands. Service was restored per the times indicated above. We are currently investigating the disruption.
We are currently investigating
From 11:55am ET to 12:17pm ET Archive sites and certain admin applications were unavailable. There were intermittent service disruptions for some sites and applications between 12:41pm ET to 12:56pm ET. Service has been restored and is currently operating normally. Archive has identified the root cause and mitigated the issue. Archive is working through remediation steps. Please contact [email protected] with any additional questions.
The listings page for Lovevery and Rachel Comey was unable to load for a period of 1.5 hours after today's release. Automated alerting notified the team and a hot fix was released shortly after.
We noticed performance degradation at 9:32am PST which resolved at 10:06 PST today. Between those times users were unable to checkout.
A delay in emails has been identified with one of our downstream vendors and we are working to resolve it.
The issue has been resolved. All delayed emails have been sent and operation is back to normal.
A Cloudflare outage impacted our shipping provider - users may have experienced issues creating shipping labels or entering their addresses in orders while in this degraded state. Two brand sites experienced outages due to Cloudflare: IKEA and Studio Anneloes
Between 9:00 AM PT and 9:55 AM PT we received a large number of requests that consumed all our available resources and prevented other requests from being served. As a result during that time frame, other incoming requests were denied service, which blocked sites from effective usage. We have mitigated the immediate cause of the traffic and will be rolling out additional mitigation and prevention safeguards in the coming days.