Archbee incident

Partial Outage

Critical Resolved View vendor source →

Archbee experienced a critical incident on November 18, 2025 affecting API and Content Management System and 1 more component, lasting 4h 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 11:47 AM UTC
Resolved
Nov 18, 2025, 04:15 PM UTC
Duration
4h 28m
Detected by Pingoru
Nov 18, 2025, 11:47 AM UTC

Affected components

APIContent Management SystemHosted Documentation SitesSearch API

Update timeline

  1. investigating Nov 18, 2025, 11:47 AM UTC

    Performance may be degraded at the moment. We’re working to resolve the issue and restore normal operation as soon as possible. We are impacted by CloudFlare's incident (https://www.cloudflarestatus.com/) and working with their team to resolve the issue asap.

  2. investigating Nov 18, 2025, 12:16 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 18, 2025, 12:17 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Nov 18, 2025, 03:03 PM UTC

    It looks like CloudFlare has deployed some fixes and the system is up and running. We're monitoring for a few hours before closing the incident.

  5. resolved Nov 18, 2025, 04:15 PM UTC

    This incident has been resolved.