Aptoma incident

Downtime on realtime editing in DrEdition

Critical Resolved View vendor source →

Aptoma experienced a critical incident on February 24, 2021 affecting DrEdition - GUI, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2021, 02:27 PM UTC
Resolved
Feb 24, 2021, 03:04 PM UTC
Duration
36m
Detected by Pingoru
Feb 24, 2021, 02:27 PM UTC

Affected components

DrEdition - GUI

Update timeline

  1. investigating Feb 24, 2021, 02:27 PM UTC

    We are currently investigating an issue with the realtime database for DrEdition.

  2. monitoring Feb 24, 2021, 02:31 PM UTC

    The realtime database is back online. Users will need to refresh DrEdition to resume editing.

  3. resolved Feb 24, 2021, 03:04 PM UTC

    This incident has been resolved.